Shipping Policy

The following days are all business days.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

  • About shipping cost: Any parcel to EU countries is free shipping, you don't need to pay shipping cost.
  • About Import tax: Any parcel sent to EU countries is tax free, you don't need to pay import tax.
  • About Shipping Range: If delivery is not available in your country, please contact us at support@kailop.com.
Country Or Region Shipping Time Shipping Costs
Shipping from Europe
Austria 2-7 days Free
Belgium 2-7 days Free
Bulgaria 2-7 days Free
Croatia 2-7 days Free
Czech Republic 2-7 days Free
Denmark 2-7 days Free
Estonia 2-7 days Free
Finland 2-7 days Free
France 2-7 days Free
Greece 2-7 days Free
Hungary 2-7 days Free
Ireland 2-7 days Free
Italy 2-7 days Free
Latvia 2-7 days Free
Lithuania 2-7 days Free
Luxembourg 2-7 days Free
Netherlands 2-7 days Free
Poland 2-7 days Free
Portugal 2-7 days Free
Romania 2-7 days Free
Slovakia 2-7 days Free
Slovenia 2-7 days Free
Spain 2-7 days Free
Sweden 2-7 days Free

NOTE: We are not responsible for shipping carrier delays.

Invalid address, customs clearance procedures, bad weather or other reasons will cause delivery time to be longer than expected.

Order Process

01. Orders are processed in 1-3 business days, excluding weekends and holidays..

02. Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact support@kailop.com. for confirmation.

03. If you have any questions about your order, please contact us right away at support@kailop.com. We will be unable to make changes to your order once it has been shipped.

04. Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.